Returns & Exchanges
At THE RIZZ CO, we want you to feel confident in your style; if your purchase isn't a perfect fit, you can return or exchange items within 30 days of delivery. All items must be unworn, unwashed, and in their original packaging with tags attached to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely pack your items.
Drop Off Package
Hand over your package to any authorized carrier location or schedule a pickup to get your return in transit back to our warehouse.
Receive Your Refund
After our team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing